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  • Client Successes

    Testimonials

    “My company has just been named one of the top 15 in our industry, and Terry deserves a lot of the credit. He has coached me, and done other consulting for my company, and the results are just amazing. Our customer service performance has increased dramatically, and the employees are taking a new pride in what they do. Working with Terry is the best investment we’ve made.”
    Don Steward, Jr.
    President
    W.B. Steward & Son

    “Terry’s consulting, facilitation, and coaching have helped my team immensely over the past two years. His leadership perspective and organizational philosophy keep us pulling in the same direction, and making significant performance improvements. I’ve attended a lot of offsites over the years. Terry’s offsites are—by far—the most productive, long-term benefit offsites I’ve ever attended.”
    Vice President
    Fortune 100 Company

    “Terry’s coaching has been indispensable to me, my sales department, and our company. Sales for my team are up 50%, and Terry’s advice and expertise were instrumental in achieving this increase. He provided the tools I needed to work with my team in a more productive manner. For example, Terry helped me develop a new tracking system that improved our quote lead time by 30%.”
    Vice President
    Defense Department contracto
    r

    “I’ve successfully worked with Terry in different capacities over the years. As a coach and consultant, he is experienced, thorough, respected, and results-oriented.”
    Mel Baiada
    Principal
    BaseCamp Ventures

    “I wanted to let you know you are absolutely delivering what we need. I’m starting to see dialogue and opening up from some of this team for the first time, in some cases in years.”
    Director
    United States Department of the Army
    R&D organization

    “This excellent seminar had great content, with practical ideas I’ll use immediately. The added benefit was interacting with other executives and learning from their experience. This one-day seminar was definitely well worth the investment.”
    Tom Wittman
    President
    Wittman Construction

    “Terry’s one-on-one personal touch made developing our Customer Satisfaction Survey a breeze. I generate reports when I need them, and Terry’s ongoing advice guides us in improving our operation and customer service. His online survey already generates more responses, and more relevant information, than our old paper survey. Thanks to Terry, we now know exactly what our customers think and want, so we can deliver better customer service.”
    Manager
    Government services organization

    “Terry, put on your Superman cape, because you were just SUPER in helping me make significant improvements in our organization.”
    Executive Director
    Non-profit organization

    “This was a great program. It had the right pace, good energy, great interactions and exercises to reinforce the concepts. This seminar was an excellent way to commence the Diversity Council, and allow the team to bond in a safe/gentle environment.”
    Vice President
    National Banking Organization

    “Terry’s coaching has just been excellent. He has provided me with tremendous insight into myself and others. With Terry’s advice and expertise, I am getting more done, communicating more effectively, and really leading. Working with Terry is all about RESULTS. He has helped me focus on setting and achieving meaningful goals.”
    President
    National Sales Company

    Quotes

  • "When the best leader's work is done, the people say, "We did it ourselves."

    --- Robert Townsend

  • Testimonials

  • I've successfully worked with Terry in different capacities over the years. As a coach and consultant, he is experienced, thorough, respected, and results-oriented.

    Mel Baiada
    Principal
    BaseCamp Ventures